Office Clerks, General

Shipping & Receiving Clerk, Finished Goods, 1st Shift

Location : GLENDALE, AZ, United States

Job Family : Manufacturing

Job Type : Regular

Posted : Sep 19, 2024

Job ID : 52094

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Job Description

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Our Shipping & Receiving Department is responsible for incoming and outgoing shipments for the entire Glendale facility. This process starts with Unboxing who inspects product upon arrival and moves the product to Induction for information to be entered into the system and shared with CSO team. Outsourcing is responsible for shipping product to outside vendors for modifications and receiving back into facility to finalize. Oil & Bag is tasked with packaging product per customer specifications . Finished Goods allocates orders to ERP system and generates export compliance documents. Shipping Clerk then ships product via courier designated by customer (FedEx, UPS, DHL, freight forwarders, etc.) both domestically and internally, and then files export license for product.

**This role will predominantly focus in Finished Goods**

Unboxing:

+ Inspect products upon arrival.

+ Moves products to Induction.

+ Tear down boxes and place in bins

+ Organize and maintain a clean & safe environment; optimize space utilization.

+ All other duties as assigned.

Induction:

+ Products moved to Induction for information to be entered into the system and shared with CSO team .

+ Monitoring and checking all the failed delivery packages reason is reasonable. Check with the carrier for any discrepancy or wrong description.

+ Providing live support during the delivery hours to clients.

+ Processing returned undeliverable packages from carrier in sorting center to facilitate the valid redelivery.

+ Verify documents and labels to product shipping.

+ Report discrepancies or damage to supervisor

+ Use of manipulator lifting devices for handling heavy products. Ability to lift 50 lbs. required.

+ All other duties as assigned.

CSO Paperwork:

+ Provides excellent customer service via phone, e-mail, etc., and maintains positive relationships with customers.

+ Establishes and maintains positive relationships with internal teams. Collaborates with team members to achieve daily/weekly/monthly goals and deadlines.

+ Familiarity with e-commerce shipping practices is a plus.

+ All other duties as assigned.

Outsourcing:

+ LTL shipping experience is a plus.

+ Must possess a commitment to detail.

+ Proficient in Office Suite (email, Teams, Excel, etc.)

+ Strong attention to detail. 80% verification/computer process and 20% moving parts around the floor.

+ Communicate regulatory requirements related to government, customer & company.

+ Assist other departments when assigned by management.

+ Completion of any related or unrelated duties assigned by management.

+ All other duties as assigned.

Oil & Bag:

+ Assemble, label, and packaging product per customer specifications.

+ 100% on feet very fast-paced role.

+ Works with preservative oil

+ Organization and detail oriented are a must.

+ All other duties as assigned.

Finished Goods:

+ Allocates orders to ERP system and generates export compliance documents.

+ Intermediate computer skills

+ Experience with common carrier shipments, DHL. UPS, and/or FedEx

+ Experience with import/export materials procedure and customs regulations

+ Capable of identifying parts and materials from specifications, drawings, or instructions

+ Must be physically able to lift 50 lbs. or more.

+ Must be able to work standing or be mobile for extended periods of time.

+ All other duties as assigned.

Shipping:

+ Fed Ex shipping, Starship, UPS Worldwide and LTL shipping experience is a plus.

+ Pull and prepare packaging for shipments.

+ Verify documents and labels to product shipping.

+ Assemble, label, and package product.

+ Use of manipulator lifting devices for handling heavy products. Ability to lift 50 lbs. required.

+ Pallet stacking, banding, and stretch wrapping.

+ Use of pallet jack to stage products for shipping and load trucks

Recycle:

+ Verify packing lists to products being received.

+ Match serial number of products to database and receive.

+ Use of manipulator lifting devices for handling heavy products. Ability to lift 50 lbs. required.

+ Stack, strap, and wrap outbound shipments.

+ Use of pallet jack to stage products for shipping and load trucks

Qualifications

+ High School Diploma or GED equivalent required.

+ 2+ years direct industry related experience in assembly/test in a high technology manufacturing environment.

+ Able to work independently with limited supervisory guidance.

+ Prior knowledge of components or flow of material.

+ Able to adapt to procedures, techniques, and/or processes to meet special needs on varied assignments.

+ Demonstrate effective verbal, written, and basic computer skills.

+ Able to implement and effectively apply lean initiatives.

+ Possess effective interpersonal communication skills, as well as the ability to work in a high performing team environment.

+ Able to interpret reports and use standard business software applications.

Physical Requirements:

· While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

· While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate .

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship/Permanent Resident is required for most positions.

(“Minority/Female/Disability/Veteran/VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go tohttp://www.eeoc.gov/employers/upload/eeoc\_self\_print\_poster.pdfand http://www1.eeoc.gov/employers/upload/eeoc\_gina\_supplement.pdf

Drug-Free Workplace

In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

Student Contact Center - Administrative Assistant

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Job Description

Grand Canyon Education (GCE) is seeking an Administrative Assistant to support the mission of Grand Canyon University through GCE's Student Contact Center.

Purpose within the Organization:

The purpose of this position is to assist the Student Contact Center department with administrative duties.

Note: The purpose of this position is to transition student workers to full-time employees upon graduation. This position is not eligible for Visa sponsorship. Therefore, F-1 students will not be considered for this position. F-1 students may apply to other student worker positions.

Responsibilities Related to Purpose:

+ Assist Student Contact Center leadership with administrative tasks.

+ Assist with recruiting and onboarding process.

+ Assist with creating various work and training schedules.

+ Collect, maintain, and ensure the accuracy of various data.

+ Produce ad hoc reports and data as needed.

+ Maintain paper and electronic filing systems.

+ Answer incoming calls and emails.

+ Other duties as assigned.

Qualifications:

+ Availability Monday - Friday from 8:00am -7:00pm.

+ Able to consistently work 15-20 hours weekly.

+ Must be available to work most of summer and other school breaks.

+ Have intermediate knowledge of MS Excel.

+ Computer experience with MS Outlook and Word.

+ Experience providing excellent customer service in person and over the phone.

+ Strong organizational skills and attention to detail.

+ Strong communication both written and verbal.

+ Ability to maintain professionalism and confidentiality.

+ Willingness to work, learn, and be flexible.

+ Positive attitude.

+ Self-directed/motivated.

+ Dependable and punctual.

Education:

Grand Canyon Education is committed to a student first policy.

Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

+ Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.

+ Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.

+ Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Physical Requirements:

+ Sitting: 4-6 hours a day depending on schedule.

+ Standing: 1-2 hours

+ Walking: 1-2 hours

+ Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust.

Pay Rate: Minimum Wage

Expected End Date: June 30, 2025

Manager: Student Contact Center - Assistant Director

Must be able to work 100% on-site

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCEC/job/AZ-Phoenix/Student-Contact-Center---Administrative-Assistant\_R000057263)

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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

**Position Summary**

CVS Health, a Fortune 5 company is hiring for a Healthcare Customer Service Representative. As a Customer Service Representative, you will handle inbound calls from medical offices, physicians and healthcare providers in support of our Prior Authorization Department. In addition you will be the important first-line of contact with our customers. You will set the tone for how our company provides support services. This is a fast-paced position that requires attention to detail and multi-tasking. Our Customer Support Representatives continuously evaluate and drive process improvements that positively impact our client experiences and align to the goals and objectives of the organization.

We need individuals with excellent written and verbal communication skills, as well as attention to detail with a customer focused mindset. There is flexibility to work overtime as needed and attend a 3-5 week training (Training hours are 7:00 am-3:30 pm local time).

After training you will have the opportunity to earn a Certified Pharmacy Technician Certificate.

Additional responsibilities:

Ensure questions and issues are resolved promptly and accurately

Assist with gathering information, assessing and fulfilling our callers’ needs, and providing education along the way

Contribute to the achievement of our service level goals

Collaborate with internal and external business partners to provide solutions

We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.

**Required Qualifications**

1+ year of Customer Service experience

Previous experience working in Windows, Microsoft or similar application

**Preferred Qualifications**

Six months of high volume call center customer service experience

Prior Healthcare experience with benefits, insurance, and prescriptions

**Education** Verifiable High School Diploma or GED

**Pay Range**

The typical pay range for this role is:

$17.00 - $25.65

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 10/02/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Front Desk Receptionist:

Fann Contracting, Inc - Northern Arizona’s leading heavy-civil and heavy-highway contractor - is searching for a Front Desk Receptionist to join our team! Our family-owned almost 60-year company specializes in mass excavation, rock handling, underground utilities, private and public infrastructure, asphalt paving, aggregate crushing, asphalt hot plant production, and much more. Our projects include public and private entities including ADOT, FHWA, BIA, city and county municipalities, private residential and commercial developments.

This position involves working at our front desk performing administrative duties in a fast-paced environment.

Skills and Duties Include:

+ Professionally answers and directs incoming calls

+ Greeting clients, guests and employees

+ Managing documents (i.e.: Scanning, log, distributing, filing)

+ Assisting others with a variety of tasks

+ Experience with Mac and Excel

+ Multi-tasking, organizing and prioritizing is a must

+ Strong problem solving with ability to get things done

+ Strong written and verbal communication skills and excellent customer service

+ Detail oriented with ability to work independently and prioritize workload

+ Demonstrates a high level of integrity, professionalism, ability to be engaging with clients

+ Energetic, responsive team player able to take initiative and work in a fast-paced environment.

+ Flexible and willing to handle last minute changes and issues as they arise.

+ Candidates must have a clean driving record as some tasks will involve using company vehicle for picking up supplies or running daily errands.

+ Attendance and punctuality are critical for this team member position.

+ Wage will depend upon experience but may range from $17 to $19 per hour.

Job Type: Full-Time

Expected hours: 40 hours per week, Monday-Friday 7AM-3:30PM.

Benefits:

+ 401(k)

+ Dental insurance

+ Health insurance

+ Life insurance

+ Paid time off

+ Tuition reimbursement

+ Vision insurance

Schedule:

+ 8 hour shift

+ Day shift

+ Monday to Friday

+ Weekends as needed

Ability to commute/relocate:

+ Prescott, AZ 86301: Reliably commute or planning to relocate before starting work (Required)

Education:

+ High school or equivalent (Preferred)

Experience:

+ Customer service: 1 year (Preferred)

+ Administrative Assistants & Receptionist: 1 year (Preferred)

Work Location: In person

All positions at Fann Contracting are considered safety sensitive which generally means that these positions involve some aspect of a heightened danger requiring an employee's full and unimpaired skills and judgment to safely execute his or her job.

We’re an EEO/AA, E-Verify and Drug Free Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law.

Our Company

ResCare Community Living

Overview

Are you the super-star multitasker type, strong in administration skills? Our Administrative and Clerical positions support the business from multiple locations and via various functions across the nation. Read below for information on this opportunity and apply today!

Responsibilities

• Be energetic and professional in a large office environment.• This position will help gather electronic records requests received from clients• Serve as primary administrative support to Pharmacy Director and management staff• Provide administrative and clerical support in a variety of areas• Enter information into database as needed. Type memos, reports, correspondence, newsletters and any other communication as directed.• Separate and distribute mail to appropriate personnel. Scan all accounts payable into system• Keep kitchen stocked and cleaned up – reorder kitchen items from approved list and submit to purchasing department• Other duties as assigned

Qualifications

• High School Diploma required. Previous experience working in an office environment a plus• Excellent communication and phone skills with ability to adapt within our diverse customer base• Be able and comfortable in making a high volume of outbound calls daily• Proficient in computer and typing skills with the ability to multitask using different programs simultaneously• Excel knowledge a plus

About our Line of Business

ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visitwww.rescarecommunityliving.com. Follow us on Facebook andLinkedIn (https://www.linkedin.com/company/rescare-community-living/) .

Salary Range

USD $16.00 - $18.00 / Hour

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at [email protected] .

Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

Job LocationsUS-AZ-PHOENIX

ID 2024-152332

Line of Business ResCare Community Living

Position Type Full-Time

Pay Min USD $16.00/Hr.

Pay Max USD $18.00/Hr.

**Overview**

**About Berry**

Harnessing the strength in our diversity and industry-leading talent of 40,000+ employees across more than 250 global locations, we develop, design, and manufacture innovative products with an eye toward the circular economy. At Berry Global, we believe in the extraordinary power of people and their unique talents, experiences, and perspectives that help shape a shared future of innovation, inspiration, and influence. Every employee at Berry Global has the opportunity to make their mark on our company and the world around us. Together, we champion a people-first culture that cultivates individual growth, diversity, and collaboration, unleashing our collective strengths to forge a path to greater success for our company, people, and planet. Are you ready to Make Your Mark at Berry? For more information, visit ourwebsite (https://www.berryglobal.com) , or connect with us on LinkedIn (https://www.linkedin.com/company/berryglobal) or X. (https://twitter.com/BerryGlobalInc)

**Summary:**

We are looking for an experienced Shipping and Receiving Clerk to support our warehouse and it's operations of all shipping and receiving requirements, inventory support and cycle counting. This excellent Shipping and Receving Clerk prides themselves in their safety mindset, attention to detail, troubleshooting capabilities, brilliant work ethic and perfect attendance.

**Job details:**

Job Type: Full-time

Shift: 1st Shift Monday through Friday

Hiring Bonus: $1,000.00

Referral Bonus: $1,000.00 per referral

Bi-Annual Profit Share Compensation

**Benefits:**

Berry offers three insurance plans. Full medical, dental and vision insurance are provided with this position. If elected, insurance coverage begins the first day of the month following 30 days of employment. We also offer life insurance, disability and 401k plan with 50% company match up to 6% of contribution.

Berry is proud to provide accumulated time off for:

+ 11 Holidays

+ Vacation Time

+ Personal Days for Perfect Attendance

**Additional Benefits:**

Steel toe boot annual allowance

Safety Prescription Glasses allowance

Uniforms provided at no cost for the employee

Continued training opportunities

Career advancement opportunities and pay progression available and more.

**Responsibilities**

+ Review shipping schedule and update changes

+ Process loads in TMC, Kraft & Prostar Portals

+ Obtain freight rates quotes

+ Process Bills of Lading, packing slip and make labels

+ Schedule shipments/pick-up for items other than FG (molds, machine parts)

+ Responsible for all activities of the shipping office to include liaison between the carrier, customer service and plant personnel

+ Responsible for tracking inventory for loading schedule in JDE and C.S.

+ Responsible for communicating all customer or carrier issues to include stock issues, late appointments, trailer defects, and all other issues that would affect or prevent any on-time deliveries

+ Operation of electric forklift as needed

+ Process orders for shipment in JDE

+ Learn freight class maintenance (LTL/TL)

+ Must be computer literate and be able to use and understand MS, Excel and other computer programs.

+ Promote plant goals such as safety, good housekeeping, quality, GMP, SQF, Etc..

+ Responsible for adhering to the Food Safety Compliance

+ Monitor shipping door access

+ Responsible for all receiving and distribution of parcel shipments to plant (UPS, FEDEX)

+ Perform any additional responsibilities assigned by management

+ Work with Inventory Control Analyst

+ Cycle counting

+ Other duties may be assigned.

**Competency Requirements:**

+ **Safety Leadership** – Embodies commitment for a safe workplace; acts as a role model on safety leadership, activities and communication

+ **Accountability** –holds self-accountable evidenced by say/do ratio, initiative and ownership actions (such as ensuring safety is more important than productivity)

+ **Communication** – ability to communicate clearly, effectively and respectfully all safety, goals and company expectations with appropriate levels of the organization; create clear, timely audience appropriate messages (both written and verbal).

+ **Problem Solving/Conflict Resolution** - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; develops alternative solutions

**Supervisory Responsibilities:** This job has no supervisory responsibilities

**Qualifications**

**Qualifications:**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education and/or Experience:**

High school diploma or equivalent or one to three years related experience and/or training or equivalent combination of education and experience.

**Language Skills:**

Ability to read and comprehend instructions, correspondence and memos. Ability to write correspondence. Ability to effectively present information in one-on-one, small group or large group situations to customers, clients and other employees of the organization.

**Mathematical Skills:**

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

**Reasoning Ability:**

Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving concrete variables in varying situations.

**Physical Demands:**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The employee must occasionally lift and/or move more than 35 pounds.

**Work Environment:**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually loud.

At Berry, we pursue excellence in all that we do and are always advancing to improve the way we work along with the products and services we provide. Our culture fosters trust and partnerships through appreciation, acknowledgement, and inclusion. At Berry, we are continuously improving to support our mission and exemplify our values of partnerships, excellence, growth, and safety. To learn more about Berry, visit berryglobal.com.

shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and outside weather conditions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

+ Principals only. Recruiters, please don't contact this job poster.

+ do NOT contact us with unsolicited services or offers

\#LI-ZE1

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. (https://careers-berryglobal.icims.com/jobs/25723/shipping-and-receiving-clerk/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834445335)

**Location** _US-AZ-TOLLESON_

**Job ID** _2024-25723_

**Position Type** _Regular Full-Time_

**Category** _Warehouse_

**Location : Address** _8400 W. JEFFERSON STREET_

**Overview:**

**Actalent is seeking an Administrative Assistant to join our team at our West Coast Corporate office in Tempe, AZ!**

**Compensation:**

+ $18 - 19 per hour

+ Bonus up to $750 per quarter

**Schedule:**

+ Internal | Permanent

+ Full Time | 8:00 Am - 5:00 PM

+ Hybrid | 4 days in-office, 1 day remote

**Job Summary** The Administrative Assistant is responsible for ensuring our internal and external colleagues and consultants receive superior customer service and administrative support in our Collocated Service Centers.

**Essential Functions**

+ Providing outstanding front office customer service (telephone and reception area)

+ Greet and welcome all guests and internal employees

+ File and maintain all office paperwork and electronic files

+ Processing internal onboarding paperwork to Human Resources Department

+ Maintaining outstanding levels of administrative support to all internal and external employees

+ Maintain and organize all office supplies

+ Maintain all relevant reporting, tracking, and seating chart data

+ Assists with Center events, visitors and catering needs

**Qualifications**

+ 1 + years of experience in a similar or customer service related position

+ Ability to prioritize, organize, problem solve and meet deadlines and goals

+ Ability to communicate effectively and provide proper follow up

+ Computer experience with 35-45 WPM and understanding of Microsoft Office programs

**About Actalent**

With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U. S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences talent services and workforce solutions brand in 2021.

**Our Culture**

The Actalent experience is one of high standards for professional and personal growth, integrity, and inclusivity. Everyone has ownership in the Actalent culture. We ask each member of our team to help us build our culture by:

+ Bringing their best selves to work every day in terms of caring, competitive spirit and character

+ Leading by example and working with purpose and pride

+ Committing to fostering an inclusive and safe workplace where everyone can be their authentic selves

**Our Commitment**

Actalent is an equal opportunity employer. We understand the power of a diverse team, celebrate differences, and promote inclusive and accessible environments. To support our colleagues in being their authentic selves and give everyone opportunities for allyship, we offer a range of employee resource groups.

+ Actalent PRIDE

+ Empowered Women at Actalent

+ BIPOC

+ Military and First Responder

+ Strong Voices (Bringing people of color together to successfully build relationships through mentorship and high performing partnerships)

**Our Corporate Social Responsibility Strategic Partnerships**

We form alliances with diversity related national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact on diversity recruitment in the marketplace and the development offerings they have for our internal employees and consultants. See below for a list of current strategic partners:

+ BEYA - Black Engineer of the Year Awards

+ SHPE - Society of Hispanic Professional Engineers

+ Women of Color Stem Conference

+ Linkage's Women in Leadership Institute

+ Girlstart

+ SAE Foundation

+ SMASH

+ National Urban League

+ SASE - Society of Asian Scientists and Engineers

**Allegis Group Foundation**

The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.

**Check out our Instagram and LinkedIn to see what it's like to be part of our team: instagram.com/weareactalent |** **https://www.linkedin.com/company/actalentservices**

\#actalentinternal #LI-Onsite

Actalent is an equal opportunity employer.

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we’d love to hear from you.

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

The Client Relations Specialist (CRS) manages a boutique to mid-size book of client service centric businesses with templated HR needs. The CRS is responsible for being an advocate for the clients, as well as the internal departments, from the time of completion of the client onboarding through the maintenance and retention process, as well as utilizing the tools provided to increase adoption rates of products and services and increase client retention rates.

Essential Duties and Responsibilities

Responsible for acting as a liaison between client and internal operations to ensure a positive working relationship with assigned book of clients

Run point on following client retention processes to retain at risk relationships

Work with internal teams, client, and agent to achieve a high rate of client retention

User set-up and training of our client facing web-based payroll and custom reporting software

Work proactively to facilitate solutions as challenges present themselves

Maintain open communication regarding clients with the necessary internal teams

Assist in the tracking and completion of team projects and initiatives

Review weekly reports to assist with client retention efforts

Review monthly reports to analyze trends

Track client repricing requests to ensure timely responses

Analyze data and review procedures and policies to determine answers to clients' questions

File and maintain client records

Coordinate the resolution of client issues

Perform administrative support tasks, as needed, by the Client Relations team

Process and prepare memos, correspondence, or other documents

Schedule appointments and maintain and update appointment calendars

Act as support for their respective region when team members are traveling

Oversees the operational structural needs of the client to ensure data integrity

Nurture relationships with business owners, client company contacts, marketing agents and internal staff and departments

Escalate and resolve areas of concern, as raised by clients or internal departments

Monitor company performance against service level agreements and flag potential issues

Interact with clients to gain knowledge of their business model and drivers, HR practices, goals, and objectives

Assist with the execution of the service plans by evaluating progress of activities and service requests

Collaborate with internal departments to ensure seamless delivery of services to clients.

Gather and distribute voice of customer feedback to appropriate internal departments

Build cross-functional partnerships to address issues and manage escalations.

Leverage internal relationships to identify opportunities, trends, and process improvements

Successfully manage client expectations in a fast-paced environment
Introduce and drive adoption of new products and services to client

Assist in announcing to clients, changes in compliance using various communication formats

Act as part of a team to continually develop and create improved processes and procedures

Performing annual deliverables client reviews

Responsible for providing online HR guidance and templated HR deliverables, such as handbooks, wage and hour, job descriptions, learning management and other federal and state mandates

Travel (local and long distance) may be required to meet with clients face to face or meet via telephone on a scheduled basis, as determined by size of client, to ensure they are receiving great service and are taking advantage of and utilizing products and services offered

Knowledge, Skills, and Abilities

Able to efficiently organize work activities to meet daily and weekly deadlines to meet/exceed expected sales goals

Practice excellent communication (verbal and written) skills

Strong organizational skills: Must be able to demonstrate time management skills, and can prioritize and identify critical tasks along with problem-solving skills

Able to juggle return calls and emails quickly and efficiently

Detail oriented

Be self-motivated, but able to also work alongside a team

Customer service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types

Must be driven, hard-working and personable
Critical thinking skills and a high level of emotional intelligence required

General working knowledge of Microsoft Office if preferred

Education & Experience

High School graduate or equivalent required

4-year college degree or equivalent work experience preferred

2-3 years of experience in a professional office environment. Previous experience in account management, a call center, PEO, payroll, taxes, benefits, human resources, or equivalent is a bonus.

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we’d love to hear from you.

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

Provides day-to-day operational leadership within designated Payroll POD to ensure client payrolls are processed accurately and on time.

Schedule: 6AM to 3PM AZ time

Essential Duties and Responsibilities

Ensure that payroll is processed timely and accurately.

Will act as the primary contact for assigned POD clients.

Responsible for reviewing processed payrolls and resolving payroll errors and issues. Assist the team where needed.

Monitors the work of a team of Payroll Specialists that input payroll data and prepare payroll checks.

Assist in payroll calculations and deductions.

Responsible for clear and consistent client communications.

Work with Quality Control Team to process current year and prior year voids and resolve posted payroll errors.

Address payroll related queries and requests.

Analyze payroll problems and provide appropriate resolutions.

Facilitates frequent communication with VMC/VDR Payroll Supervisors to review Payroll Specialists' performance, recommend areas of training needed, and assist with coaching employees.

Review and recommend improvements to existing Payroll department procedures. Work closely with Payroll Manager to implement changes, provide feedback on team performance, and escalate client issues.

Schedule and facilitate weekly POD team huddles.

Knowledge, Skills, and Abilities

Self-motivated, professional capable of working with minimal supervision, ability to reflect and be accountable.

Capable of working under pressure and meeting concrete deadlines.
Must have strong organizational skills, be able to prioritize and quickly switch between projects and priorities.

Ability to communicate and work effectively with internal departments.

Excellent communication skills, ability to adapt messages for audience.

Proficient to strong skills in MS Office, including Excel and Outlook.

Proven ability to make proper judgment calls when presented by a situation/problem.

Education & Experience

High School Diploma or equivalent

2+ years of payroll experience

PEO, ASO, multi-state payroll experience

Knowledge of HR Pyramid (recommended but not required)

Knowledge of Prism HR (recommended but not required)

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

We are seeking a Client Relations Associate to join our growing company. Under general supervision, the Client Relations Associate provides telephone, email, and chat support to external Clients who contact concerning payroll practices, human resources, software operations, and other technical and non-technical issues.

Schedule: 5:30 AM to 2:30 PM AZ time.

Essential Duties and Responsibilities

Engage in positive participation within a team-oriented customer service environment.

Effectively manage daily client base requests.

Effectively research and provide accurate and timely resolution for client inquiries.

Ensure compliance with necessary audits and internal compliance.

Effectively support, educate, and develop the client base and align with products and services.

Assume ownership and responsibility for client issues through effective problem resolution and process updates.

Maintain and strengthen client relationships through personal client interaction regarding client feedback, process efficiencies, software updates and regulatory payroll items.

Maintain a high level of knowledge of Payroll, time and attendance and HR services through internal training and personal development experiences.

Provide extended business day support to clients when appropriate and necessary.

Utilize effective customer service skills to successfully continue to develop client trust and partnership.

Actively engage in effective business and software best practice resolutions.

Actively engage in effective client retention practices.

Effectively analyze issues and provide problem resolution.

Demonstrate a positive attitude with internal and external clients.

Knowledge, Skills, and Abilities

Strong Client service orientation

Strong problem-solving orientation

Technical knowledge or technical aptitude

Mathematical aptitude

Computer skills, including Windows and MS Office programs

Strong listening and oral communication skills

Team orientation

Organizational skills

Education & Experience

Demonstrated knowledge with database, web server, and open source technology

Demonstrated knowledge of Payroll, HR and Time and Attendance software systems

Ability to multi-task and adapt within a fast-paced environment

Strong organizational, problem-solving and analytical skills

Strong verbal and written communication skills

Preferred: Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) designation.

Technologies:
Microsoft Office Products
Payroll, Time and Attendance, and HRIS Software Platforms