First-Line Supervisors of Mechanics, Installers, and Repairers

**Job Description**

Our Sales teams support our customers by providing clinical and scientific information about our products. With a patient-centric and digital mindset, we support education and training that helps healthcare partners protect patients in their communities. The Customer Team Leader (CTL) plays a critical role in establishing our Company's customer focused initiative.

+ This is a field-based sales management position that is responsible for the Tri-State district, specifically Pennsylvania, New Jersey, and Delaware.

+ Ideally, the selected candidate would reside in or near Philadelphia, however, candidates must reside in the district they'll be responsible for.

+ Overnight travel may be required 25 - 30% of the time.

+ Travel (%) varies based on candidate’s location within the geography.

**Key responsibilities include and may not be limited to:**

+ Hire, lead, and manage Customer Representatives for the Tri-State district (Pennsylvania, New Jersey, and Delaware)

+ Coach direct reports, oversee training, and complete people management processes for Customer Representatives

+ Develop and resource their customer team to address customer needs

+ Maximize sales team's performance and help achieve/exceed sales and budget target, as well as increasing access to our products

+ Collaborate with field-sales personnel, including Customer Team Leaders, Commercial Operations Directors, Account Managers, and more

+ Develop business plans for sales district/geography and implement national sales strategies and programs

+ Communicate and coordinate with both district and cross-functional teams and share best practices with direct reports and peers

+ Lead district sales meetings to inform and guide sales team.

+ Conduct annual and on-going performance reviews and competency assessments for direct reports

+ Handle discipline and termination of employees as needed and in accordance with company policy in partnership with Human Resources

**Qualifications:**

**Minimum Requirements:**

+ BS/BA degree and a minimum of five (5) years' experience in Sales, Marketing or Managed Care - Pharmaceutical industry, _or_ a High School Diploma and with at least ten (10) years of equivalent experience, with four (4) of those years being within the pharmaceutical, biotech, or healthcare industries

+ Equivalent experience can be professional sales experience, work experience in the healthcare/scientific field (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience

+ Ability to establish relationships and networks within a customer organization

+ Valid driver’s license and able to drive a vehicle

+ Travel the amount of time the role requires, 25 – 30%

+ Reside within the district or near a major airport to travel to the district

​ **Preferred Qualifications:**

+ MBA/MS in Science, Business, or Health Care discipline

+ Minimum of three (3) years' experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations

+ Minimum of two (2) years' experience working in Marketing, Managed Care, or Sales support areas within the pharmaceutical industry

+ Experience selling in the Pharmaceutical, Biotech & Medical Device Industry

+ Previous Field Sales Management experience

\#USPHARMA

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

**US and Puerto Rico Residents Only:**

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

**U.S. Hybrid Work Model**

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected US salary range:

$164,800.00 - $259,400.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) .

**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

**Search Firm Representatives Please Read Carefully**

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

**Employee Status:**

Regular

**Relocation:**

No relocation

**VISA Sponsorship:**

No

**Travel Requirements:**

25%

**Flexible Work Arrangements:**

Remote

**Shift:**

Not Indicated

**Valid Driving License:**

Yes

**Hazardous Material(s):**

n/a

**Job Posting End Date:**

11/27/2024

***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.**

**Requisition ID:** R320056

**_At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process._** **_We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek._**

The Service Manager maintains the physical condition and appearance of one or more assigned communities in accordance with operating and safety standards. This positions is responsible for leading routine work and preventative maintenance of physical features of the building(s), including, but not limited to, HVAC, electrical, plumbing, carpentry, major appliances and amenities. He or she anticipates and evaluates potential problems then proactively leads the development and execution of plans to counter challenges. The Service Manager consistently strives to maintain the highest level of attention to the operational needs of the community.

**Essential Functions/Responsibilities**

+ Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects. Prioritize the repair of unsafe conditions

+ Monitor a sufficient inventory of tools, supplies, spare parts for common issues and emergency situations

+ Schedule and perform routine preventive maintenance on all appropriate equipment and tools

+ Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation, adhering to the timetable

+ Respond to resident requests in a timely manner, delivering excellent customer service

+ Maintain accurate records of preventive maintenance, service requests (received and completed), expenditures, apartment make-ready status, jobs in progress, etc.

+ Identify all utility meter cut-offs, apartment and fixture cut-offs, sewer clean-outs, and prepare maps indicating same

+ Oversee work of internal and external vendors and maintenance service suppliers

+ Collaborate with the General Manager and/or Community Manager in hiring, training, daily supervision, evaluation, and counseling of the service team

+ Assist in creating schedules for Service Technicians, Housekeepers, Porters, and Groundskeepers

+ Work with the Community Manager to develop, implement, and manage programs intended to control maintenance expenses

+ Assist in the preparation of maintenance budgets and safety meetings. Ensure any required MSDS sheets are available to service staff before leading a meeting

+ Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated to associates, such as, but not limited to, company operating and safety standards. Promote safe work practices among on-site team

+ Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations

+ Address and complete all other duties as assigned

+ Embody the Mill Creek mission, values and brand promise in all that he or she does

**Associate Management and Development**

+ Responsible for recruiting, hiring, associate scheduling, work assignments, training and performance evaluations

+ Empower, engage and develop associates to achieve great performance and desired business outcomes.

+ Establish goals and accountability for team. Provide feedback, coaching and support to drive achievement of established goals, reward success: hold one on one meetings with staff members

+ Manage performance of subordinates. Conduct performance appraisals; provide development support (i.e. coaching, counseling and training); make decisions regarding hiring or termination of community associates

+ Support associate development. Provide targeted training and growth opportunities

+ Champion and enforce the Mill Creek Brand Promise, Service Standards and Manifesto

+ Address and complete all other duties as assigned

**Edu** **ca** **tion** **an** **d/or E** **x** **p** **e** **ri** **e** **n** **c** **e**

+ High School diploma or equivalent (GED) preferred

+ 5+ years maintenance technician work or related experience

+ HVAC Certification required

+ CAMT preferred

+ CPO preferred

+ Multi-family housing experience helpful

**Skills/Specialized Kn** **o** **w** **ledg** **e**

+ Capacity to read, write, and speak English, as demonstrated by clear and concise written and verbal communication, such as, but not limited to, the ability to read service requests, understand labels on containers, and verbally communicate with associates, residents and vendors. Bi-lingual a plus.

+ Accurately take measurements and perform basic arithmetic

+ General computer skills in Microsoft Office and property management based software

+ Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, motors, pumps, compressors, blowers, electric and hand powered augers, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, safety equipment, etc.

+ Frequently use measuring devices, such as, but not limited to, voltmeters, ohmmeters, testing meters, PH tests, etc.

+ Safely work with chemicals, paint, and general cleaning supplies

+ Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart

**About the Benefits of joining the Mill Creek Team**

+ Competitive compensation

+ Comprehensive medical, dental and vision

+ Employer sponsored short and long term disability, Life and ADD insurance

+ 401k with employer matching

+ Paid time off benefits: Vacation, Sick, Holidays

_Mill Creek is an Equal Opportunity Employer_

**Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!**

**People. Places. Relationships. Our tagline begins with the** **most important part** **of Mill Creek, our people. As a multifamily company focused on** **construction,** **development, acquisition, and operations** **of** **rental** **communities in** **the most desirable** **markets coast-to-coast, we are also committed to ensuring a diverse, equitable and inclusive environment for our resident customer and our associates. We have implemented processes to support DE&I practices throughout the associate lifecycle from recruiting and hiring to ongoing training programs for career advancement. Our growth since our founding in 2011 is nothing short of remarkable – a direct reflection of our team’s contributions. We are committed to listening to our associates and focusing on continuous improvement.**

**For more information about our DE&I initiatives, please** **click here (https://millcreekplaces.com/2020-esg-report/)** **to review our inaugural Environmental, Social, Governance (ESG) Report.**

**_At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process._** **_We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek._**

The Service Manager maintains the physical condition and appearance of one or more assigned communities in accordance with operating and safety standards. This positions is responsible for leading routine work and preventative maintenance of physical features of the building(s), including, but not limited to, HVAC, electrical, plumbing, carpentry, major appliances and amenities. He or she anticipates and evaluates potential problems then proactively leads the development and execution of plans to counter challenges. The Service Manager consistently strives to maintain the highest level of attention to the operational needs of the community.

**Essential Functions/Responsibilities**

+ Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects. Prioritize the repair of unsafe conditions

+ Monitor a sufficient inventory of tools, supplies, spare parts for common issues and emergency situations

+ Schedule and perform routine preventive maintenance on all appropriate equipment and tools

+ Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation, adhering to the timetable

+ Respond to resident requests in a timely manner, delivering excellent customer service

+ Maintain accurate records of preventive maintenance, service requests (received and completed), expenditures, apartment make-ready status, jobs in progress, etc.

+ Identify all utility meter cut-offs, apartment and fixture cut-offs, sewer clean-outs, and prepare maps indicating same

+ Oversee work of internal and external vendors and maintenance service suppliers

+ Collaborate with the General Manager and/or Community Manager in hiring, training, daily supervision, evaluation, and counseling of the service team

+ Assist in creating schedules for Service Technicians, Housekeepers, Porters, and Groundskeepers

+ Work with the Community Manager to develop, implement, and manage programs intended to control maintenance expenses

+ Assist in the preparation of maintenance budgets and safety meetings. Ensure any required MSDS sheets are available to service staff before leading a meeting

+ Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated to associates, such as, but not limited to, company operating and safety standards. Promote safe work practices among on-site team

+ Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations

+ Address and complete all other duties as assigned

+ Embody the Mill Creek mission, values and brand promise in all that he or she does

**Associate Management and Development**

+ Responsible for recruiting, hiring, associate scheduling, work assignments, training and performance evaluations

+ Empower, engage and develop associates to achieve great performance and desired business outcomes.

+ Establish goals and accountability for team. Provide feedback, coaching and support to drive achievement of established goals, reward success: hold one on one meetings with staff members

+ Manage performance of subordinates. Conduct performance appraisals; provide development support (i.e. coaching, counseling and training); make decisions regarding hiring or termination of community associates

+ Support associate development. Provide targeted training and growth opportunities

+ Champion and enforce the Mill Creek Brand Promise, Service Standards and Manifesto

+ Address and complete all other duties as assigned

**Edu** **ca** **tion** **an** **d/or E** **x** **p** **e** **ri** **e** **n** **c** **e**

+ High School diploma or equivalent (GED) preferred

+ 5+ years maintenance technician work or related experience

+ HVAC Certification required

+ CAMT preferred

+ CPO preferred

+ Multi-family housing experience helpful

**Skills/Specialized Kn** **o** **w** **ledg** **e**

+ Capacity to read, write, and speak English, as demonstrated by clear and concise written and verbal communication, such as, but not limited to, the ability to read service requests, understand labels on containers, and verbally communicate with associates, residents and vendors. Bi-lingual a plus.

+ Accurately take measurements and perform basic arithmetic

+ General computer skills in Microsoft Office and property management based software

+ Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, motors, pumps, compressors, blowers, electric and hand powered augers, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, safety equipment, etc.

+ Frequently use measuring devices, such as, but not limited to, voltmeters, ohmmeters, testing meters, PH tests, etc.

+ Safely work with chemicals, paint, and general cleaning supplies

+ Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart

**About the Benefits of joining the Mill Creek Team**

+ Competitive compensation

+ Comprehensive medical, dental and vision

+ Employer sponsored short and long term disability, Life and ADD insurance

+ 401k with employer matching

+ Paid time off benefits: Vacation, Sick, Holidays

_Mill Creek is an Equal Opportunity Employer_

**Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!**

**People. Places. Relationships. Our tagline begins with the** **most important part** **of Mill Creek, our people. As a multifamily company focused on** **construction,** **development, acquisition, and operations** **of** **rental** **communities in** **the most desirable** **markets coast-to-coast, we are also committed to ensuring a diverse, equitable and inclusive environment for our resident customer and our associates. We have implemented processes to support DE&I practices throughout the associate lifecycle from recruiting and hiring to ongoing training programs for career advancement. Our growth since our founding in 2011 is nothing short of remarkable – a direct reflection of our team’s contributions. We are committed to listening to our associates and focusing on continuous improvement.**

**For more information about our DE&I initiatives, please** **click here (https://millcreekplaces.com/2020-esg-report/)** **to review our inaugural Environmental, Social, Governance (ESG) Report.**

Data Center Manager - Facilities Manager, Critical Operations

Job ID

192924

Posted

11-Nov-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Data Centers, Engineering/Maintenance, Facilities Management

Location(s)

Chandler - Arizona - United States of America, Mesa - Arizona - United States of America, Phoenix - Arizona - United States of America, Scottsdale - Arizona - United States of America

**About the Role:**

As a CBRE Data Center Manager, you will manage the team responsible for providing preventative maintenance and repair services to a client or small building.

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

**What You’ll Do:**

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Manage the relationship with the client while working with other stakeholders to meet all MSA requirements.

• Responsible for ensuring the completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe.

• Resolve unforeseen circumstances that occur and inform the client or Sr. management when needed.

• Verify facility infrastructure equipment installations are within the agreed SLA timeframe.

• Oversee Information Technology equipment power installations, relocation and decommission requests.

• Check daily routine cleanup of the data halls and review findings.

• Confirm all deployments are installed to applicable internal, manufacturer, and industry standards.

• Ensure that all records are updated following any changes made. Ensure that documentation is also kept up to

date for all applicable processes.

• Prepare Method Statements and Risk Assessments and present to Sr. management.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared

interests to reach an agreement.

• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and

departmental objectives.

• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

**What You'll Need:**

• Bachelor's Degree preferred with 3-5 years of relevant experience (10+ years, preferred). In lieu of a degree, a combination of

experience and education will be considered.

• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising,

and rewarding performance and retention preferred.

• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance

expectations and handle problems.

• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and

department.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Extensive organizational skills with a strong inquisitive mindset.

**Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

**NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**_Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977._**

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

**Benefits:**

+ Supportive work environment with a culture of caring for patients and one another.

+ Competitive wages and excellent benefit program.

+ Generous Paid Time Off.

+ Flexible schedules for work/life balance

**Position Profile**

The Team Leader plans, provides and evaluates patient centered care given within a PCU team by effective utilization of staff members to meet patient/family needs. Supervises employees and participates in selection, orientation and evaluation. Contributes to the evaluation of quality care through the identification and resolution of problems.

**Responsibilities**

§ Ensures quality service delivery.

§ Promotes hospice referrals/business development.

§ Provides expert clinical resource support and mentoring.

§ Orients new clinical employees.

§ Manages facility operations.

§ Maximizes HOV resources.

§ Performs on-call duties.

§ Maintains and enhances professional skills.

§ Adheres to high standards of personal and professional conduct.

§ Provides inspiring leadership.

§ Hires, supports and retains high performing staff.

§ Empowers staff and delegates/shares responsibilities.

§ Maximizes HOV resources.

**Minimum Qualifications**

§ Associates degree in nursing.

§ Hospice or home health experience.

**Preferred Qualifications**

§ BSN preferred.

§ Prior leadership experience in a healthcare environment preferred.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

Data Center Manager - Facilities Manager, Critical Operations

Job ID

192924

Posted

11-Nov-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Data Centers, Engineering/Maintenance, Facilities Management

Location(s)

Chandler - Arizona - United States of America, Mesa - Arizona - United States of America, Phoenix - Arizona - United States of America, Scottsdale - Arizona - United States of America

**About the Role:**

As a CBRE Data Center Manager, you will manage the team responsible for providing preventative maintenance and repair services to a client or small building.

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

**What You’ll Do:**

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Manage the relationship with the client while working with other stakeholders to meet all MSA requirements.

• Responsible for ensuring the completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe.

• Resolve unforeseen circumstances that occur and inform the client or Sr. management when needed.

• Verify facility infrastructure equipment installations are within the agreed SLA timeframe.

• Oversee Information Technology equipment power installations, relocation and decommission requests.

• Check daily routine cleanup of the data halls and review findings.

• Confirm all deployments are installed to applicable internal, manufacturer, and industry standards.

• Ensure that all records are updated following any changes made. Ensure that documentation is also kept up to

date for all applicable processes.

• Prepare Method Statements and Risk Assessments and present to Sr. management.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared

interests to reach an agreement.

• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and

departmental objectives.

• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

**What You'll Need:**

• Bachelor's Degree preferred with 3-5 years of relevant experience (10+ years, preferred). In lieu of a degree, a combination of

experience and education will be considered.

• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising,

and rewarding performance and retention preferred.

• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance

expectations and handle problems.

• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and

department.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Extensive organizational skills with a strong inquisitive mindset.

**Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

**NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Data Center Manager - Facilities Manager, Critical Operations

Job ID

192924

Posted

11-Nov-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Data Centers, Engineering/Maintenance, Facilities Management

Location(s)

Chandler - Arizona - United States of America, Mesa - Arizona - United States of America, Phoenix - Arizona - United States of America, Scottsdale - Arizona - United States of America

**About the Role:**

As a CBRE Data Center Manager, you will manage the team responsible for providing preventative maintenance and repair services to a client or small building.

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

**What You’ll Do:**

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Manage the relationship with the client while working with other stakeholders to meet all MSA requirements.

• Responsible for ensuring the completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe.

• Resolve unforeseen circumstances that occur and inform the client or Sr. management when needed.

• Verify facility infrastructure equipment installations are within the agreed SLA timeframe.

• Oversee Information Technology equipment power installations, relocation and decommission requests.

• Check daily routine cleanup of the data halls and review findings.

• Confirm all deployments are installed to applicable internal, manufacturer, and industry standards.

• Ensure that all records are updated following any changes made. Ensure that documentation is also kept up to

date for all applicable processes.

• Prepare Method Statements and Risk Assessments and present to Sr. management.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared

interests to reach an agreement.

• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and

departmental objectives.

• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

**What You'll Need:**

• Bachelor's Degree preferred with 3-5 years of relevant experience (10+ years, preferred). In lieu of a degree, a combination of

experience and education will be considered.

• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising,

and rewarding performance and retention preferred.

• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance

expectations and handle problems.

• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and

department.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Extensive organizational skills with a strong inquisitive mindset.

**Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

**NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Data Center Manager - Facilities Manager, Critical Operations

Job ID

192924

Posted

11-Nov-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Data Centers, Engineering/Maintenance, Facilities Management

Location(s)

Chandler - Arizona - United States of America, Mesa - Arizona - United States of America, Phoenix - Arizona - United States of America, Scottsdale - Arizona - United States of America

**About the Role:**

As a CBRE Data Center Manager, you will manage the team responsible for providing preventative maintenance and repair services to a client or small building.

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

**What You’ll Do:**

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Manage the relationship with the client while working with other stakeholders to meet all MSA requirements.

• Responsible for ensuring the completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe.

• Resolve unforeseen circumstances that occur and inform the client or Sr. management when needed.

• Verify facility infrastructure equipment installations are within the agreed SLA timeframe.

• Oversee Information Technology equipment power installations, relocation and decommission requests.

• Check daily routine cleanup of the data halls and review findings.

• Confirm all deployments are installed to applicable internal, manufacturer, and industry standards.

• Ensure that all records are updated following any changes made. Ensure that documentation is also kept up to

date for all applicable processes.

• Prepare Method Statements and Risk Assessments and present to Sr. management.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared

interests to reach an agreement.

• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and

departmental objectives.

• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

**What You'll Need:**

• Bachelor's Degree preferred with 3-5 years of relevant experience (10+ years, preferred). In lieu of a degree, a combination of

experience and education will be considered.

• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising,

and rewarding performance and retention preferred.

• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance

expectations and handle problems.

• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and

department.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Extensive organizational skills with a strong inquisitive mindset.

**Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

**NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

**Position Summary**

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management

+ Work effectively with store management and store crews

+ Supervise the store’s crew through assigning, directing and following up of all activities

+ Effectively communicate information both to and from store management and crews2. Customer Service

+ Assist customers with their questions, problems and complaints

+ Promote CVS customer service culture. (Greet, offer help, and thank)

+ Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

+ Maintain customer/patient confidentiality

+ **Required Qualifications** Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. **Preferred Qualifications**

+ Experience in retail **Education** High School diploma or equivalent preferred but not required.

**Pay Range**

The typical pay range for this role is:

$16.00 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 02/07/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com .

In Strategy & Consulting we work with C-suite executives, leaders and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention.

You Are:If you love solving challenges and not just studying them, then Accenture Consulting is the right place for you. Join us to develop your ideas into provocative points of view and transformative insights that help shape industries. You’ll work with an amazing and diverse mix of world-class experts with access to one of the most robust portfolios of capabilities and ecosystem relationships in the industry. Together, you’ll do so much more than consult.The Work:Coming here means future-proofing your career and going as far as your ambition takes you. Becoming a tech-savvy, well-rounded, multi-disciplined and market-relevant advisor doesn’t happen by chance. We invest in training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you. Ultimately, we believe we is greater than me and that diverse perspectives lead to the best solutions. Joining Accenture Consulting means you will learn, innovate and lead, and together we will improve the way the world works and lives.People in our Client & Market career track drive profitable growth by developing market-relevant insights to increase market share or create new markets. They progress through required promotion into market-facing roles that have a direct impact on sales.Management Consulting professionals design and implement process and change interventions that integrate strategy, technology and people to enable process improvements that create value for clients.People in our Public Service group serve an array of clients across state and local government, non-profit, and educational industries.The consultant will help design and implement business changes that drive industry-specific, function and digital operating model transformation, focusing on tasks relating to people and process.Ability to travel 75-100%.For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.

Here’s What You Need:

+ A minimum of 5 years of public service experience

+ A minimum of 5 years of experience leading workstreams and meeting deadlines

Bonus Points If:

+ Bachelor's degree

+ A minimum of 3 years of high value consulting experience

+ You have experience bringing innovative ideas to projects

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $63,200 to $188,600

Colorado $63,200 to $163,000

District of Columbia $67,300 to $173,500

New York $58,500 to $188,600

Maryland $58,500 to $150,900

Washington $67,300 to $173,500

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.