Summary The incumbent will work closely with stakeholders to ensure the provision of high-quality services to the Veterans in BHIP. The incumbent will focus on both clinical and administrative aspects of this program. The incumbent will assess program outcomes and staff productivity using data driven processes and implement strategies for improvement based on data analysis. Responsibilities Major Duties Provide input for the development of appropriate clinical programming that meets the needs of veterans. Consult with and serve as a resource for providers in other specialties at NAVAHCS The incumbent helps to plan and oversee the completion of quality improvement or research projects and presents outcome data to hospital leadership as needed. The incumbent has supervisory authority on BHIP operations, as well as being the formal administrative supervisor for all therapy staff in the program. Manage program operations. Oversight of patient flow (to include patient access and length of treatment). Setting program priorities, delegating tasks, identifying deadlines, and generally providing clinical and administrative guidance and direction for staff. The incumbent also participates in the recruitment and selection of new BHIP staff and orients new staff The incumbent monitors Veteran access to care and RVU productivity of BHIP providers, along with other associated administrative activities. Ensure the provision of high-quality services to meet the needs of the Veterans The incumbent is responsible for regularly reviewing clinical programming, consulting with Behavioral Health leadership, and making changes as needed to meet the needs of Veterans and the facility. The incumbent reviews and ensures proper documentation of psychologists in BHIP (e.g., OPPE/FPPE review) and ensures that appropriate evidence-based practices, research, and clinical practice guidelines are observed through staff education, supervision, and monitoring. Monitor clinical outcomes using data-driven processes, and implement strategies for improvement based on data analysis (planning and evaluation of program). The incumbent holds responsibility for developing short- and long-term plans to meet the needs of the facility and Veterans and monitors and evaluates performance to ensure successful implementation of established processes. The incumbent reviews quality management data (e.g., access data, consult management, SAIL report, patient feedback), and, as needed, implements solutions to ensure projects are meeting the strategic goals of BHIP. The incumbent is responsible timely completion of program evaluations and documents required by the Medical Center or healthcare system, VISN, and VACO, ensuring compliance with appropriate accrediting bodies (e.g., Joint Commission) as appropriate. The incumbent monitors consults and ensures effective and timely disposition. Provides a full range of psychological services. Provides consultation services for behavioral health and medical providers in a variety of settings on a number of different areas. Provides therapeutic interventions including individual and group psychotherapy and psychoeducational services. Provides supervision of trainees and unlicensed or mid-level clinical professionals conducting direct clinical care. Consults with medical center staff on a wide variety of patient care issues. Remains involved in program development, evaluation and/or research activities. The incumbent provides administrative and professional supervision to therapy staff in BHIP. The incumbent interacts with Human Resources in matters of therapy staff recruiting, hiring, and disciplinary actions. The incumbent routinely reports to the Chief of Mental Health, but largely operates on a day-to-day basis in an independent manner, with full responsibility to keep the Chief of Mental Health apprised of activities and issues in need of close collaboration. The incumbent may provide direct clinical supervision, training, and oversight to various disciplines and levels of training, including trainees seeking licensure in social work. The incumbent serves on medical center or healthcare System, VISN, and/or National VA committees or task forces as needed. The incumbent represents the medical center or healthcare system at professional/program community groups/events as needed. Perform other duties as assigned Work Schedule: Monday through Friday: 8:00am to 4:30pm Telework: Ad-Hoc Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: An incentive may be authorized for highly qualified candidates. Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Must pass pre-employment medical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Loss of Licensure or Certification: Once licensed or certified, social workers must maintain a full, valid, and unrestricted independent license or certification to remain qualified for employment. Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment. English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met for this position. Social Worker (Program Coordinator), GS-13 Experience/Education: One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification: Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs. Skill in coordinating and implementing one or more specialty program(s), across the facility. Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to collaborate with internal and external partners to further program goals and enhance patient centered care. Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action. Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget. Knowledge of organizational structure and impact on program operations. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: Involve active listening, reading, observing, and evaluating verbal and nonverbal behavior, walking, speaking, writing reports, writing policies, and procedures, writing clinical notes, using office equipment such as computers, telephones, fax machines, photocopy machines. Must be able to perform CPR and remain current in BLS certification. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.